For Billing Inquiries, or to cancel your membership, please visit Segpay.com, our authorized sales agent.

The nature of the product, downloadable videoclips, makes that no purchase can be refunded. The consumer is ultimately responsible for all purchases and should check their orders prior to finalizing a purchase.

A customer can report any purchasing questions or billing errors to [email protected]. The resolution of billing errors will be addressed in a timely manner.

Cases in which fraud is suspected will be reported to the authorities immediately.

Billing errors will be promptly rectified. If such an error occurs, please notify us at [email protected] or by going to our Contact Us page and filling out the form.